Distance Selling Contract

DISTANCE SALES AGREEMENT

 

This Agreement is signed by GRUP-PO DERİ PAZARLAMA VE DIŞ TİCARET A.Ş. (SELLER)'s https://shop.puntogroup.com/ electronic commerce website ("INTERNET SITE"), the sale-delivery of the products/services ("Product/Products") specified below that he/she wishes to purchase, to the BUYER and regulates the rights and obligations of the parties regarding other matters. After the BUYER approves this Agreement on the INTERNET SITE, the price and expenses of the Product (s) ordered are collected by the payment method chosen.

The subject of this contract is the Law No. 6502 on the Protection of Consumers and 6 regarding the sale and delivery of the product whose qualifications and sales price are specified in this Agreement, where the BUYER makes an order electronically from the SELLER's website https://shop.puntogroup.com/ It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts published in the Official Gazette dated March 2011 and numbered 27866.

 

Article 1: PARTIES 

 

SELLER :

 

Title  :

GRUP-PO DERİ PAZARLAMA VE DIŞ TİCARET A.Ş.
(Mersis No: 001234567891011)

 

Address :

Telsiz Mahallesi 82/1 Sokak No:1 34020 Zeytinburnu/İstanbul

 

Phone :

0 532 201 62 79 (Müşteri Hizmetleri)

0 212 546 87 50

 

Fax :

0 212 546 87 50

 

E-Mail :

shop@puntogroup.com

 

Banka Accountsı - Swift Codes :

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş.

COMPANY ADDRESS : TELSİZ MAH. 82/1 SK. NO:1 ZEYTİNBURNU-İSTANBUL

COMPANY TAX NUMBER : 411 040 1128


 

TÜRKİYE İŞ BANKASI A.Ş / BAKIRKÖY / İSTANBUL Ticari Şubesi

IBAN No  :  TR71 0006 4000 0011 0310 3383 97  TRY

 

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NAME OF THE BANK                : TÜRKİYE İŞ BANKASI A.Ş

SWİFT                        : ISBKTRISXXX 

BANK ADDRESS         : İŞ KULELERİ KULE 1, 4. LEVENT İSTANBUL/TÜRKİYE


Foreign Currency Export          

 

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş  -  TÜRKİYE İŞ BANKASI A.Ş BAKIRKÖY TİC ŞB     

 

IBAN No  :  TR81 0006 4000 0021 3960 0166 59  USD

 

IBAN No  :  TR70 0006 4000 0021 3960 0166 63  EUR

 

 


 

YAPI VE KREDİ BANKASI A.Ş / SULTANHAMAM / İSTANBUL Ticari Şubesi

IBAN No  :  TR73 0006 7010 0000 0067 6582 24  TRY

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NAME OF THE BANK : YAPI VE KREDİ BANKASI A.Ş

SWİFT                        : YAPITRISXXX

BANK  ADDRESS : YAPI KREDI PLAZA, BUYUKDERE CADDESI, LEVENT/İSTANBUL/TÜRKİYE

 

Foreign Currency Export

      

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş  -  YKB SULTANHAMAM TİC ŞB      

 

IBAN No  :  TR85 0006 7010 0000 0086 8444 14  USD

 

IBAN No  :  TR75 0006 7010 0000 0060 0201 17  EUR

 


 

GARANTİ BANKASI / TOPKAPI / İSTANBUL Ticari Şubesi

IBAN No  :  TR94 0006 2001 6700 0006 2998 50  TRY

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NAME OF THE BANK : TÜRKİYE GARANTİ BANKASI A.Ş

SWİFT                      : TGBATRISXXX

BANK  ADDRESS : LEVENT NİSPETİYE MAH. AYTAR CAD. NO:2 BEŞİKTAŞ / İSTANBUL/TÜRKİYE


Foreign Currency Export          

 

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş  -  GARANTİ BANK TOPKAPI TİC ŞB  

 

IBAN No  :  TR91 0006 2001 6700 0009 0965 11  USD

 

IBAN No  :  TR14 0006 2001 6700 0009 0941 14  EUR

 

 


 

TÜRKİYE ZİRAAT BANKASI A.Ş / CEVİZLİBAĞ-TOPKAPI / İSTANBUL Şubesi

IBAN No  :  TR18 0001 0025 8666 1713 8350 07  TRY

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NAME OF THE BANK : TÜRKİYE ZİRAAT BANKASI A.Ş

SWİFT                      : TCZBTR2AXXX

BANK  ADDRESS : ANAFARTALAR MH. ATATÜRK BLV. 8, ANKARA/TÜRKİYE

 

Foreign Currency Export             

 

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş  -  T.C ZİRAAT BANKASI AŞ CEVİZLİBAĞ-TOPKAPI İST.ŞB

 

IBAN No  :  TR88 0001 0025 8666 1713 8350 08  USD

 

IBAN No  :  TR61 0001 0025 8666 1713 8350 09  EUR

 

 

 


 

KUVEYTTÜRK KATILIM BANKASI A.Ş / ZEYTİNBURNU / İSTANBUL Şubesi

IBAN No  :  TR98 0020 5000 0945 3920 4000 01  TRY

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NAME OF THE BANK  : KUVEYTTÜRK KATILIM BANKASI A.Ş

SWİFT                        : KTEFTRISXXX

BANK  ADDRESS : BUYUKDERE CAD. 129, ESENTEPE / İSTANBUL / TÜRKİYE


 

Foreign Currency Export        

 

GRUP-PO DERİ PAZ. VE DIŞ TİC A.Ş   -  KUVEYTTÜRK KATILIM BANKASI A.Ş ZEYTİNBURNU ŞB.

  

IBAN No  :  TR17 0020 5000 0945 3920 4001 01  USD

 

IBAN No  :  TR87 0020 5000 0945 3920 4001 02  EUR



 

 

 

BUYER (CONCUMER ) :

 

Name – Surname / Title :

 

 

Addreds :

 

 

Phone :

 

 

E-Mail :

 

 

 

Article 2: CONTRACT SUBJECT PRODUCT-PRICE-PAYMENT AND DELIVERY

 

The Delivery Information including the kind and Type, Quantity, Brand / style / Color, Unit Price (s) and Sales Price and Payment (collection) Information and the place of delivery notified by the BUYER of the products (goods / services) are as follows. If the cargo company that will make the delivery does not have a branch in the place where the BUYER is located, the BUYER must receive it from another close branch to be notified by the SELLER (The necessary notification will be made to the BUYER by e-mail / mail, SMS or telephone). Other issues related to delivery are specified in Article 7 of the Contract below.

 

PRODUCT

UNIT PRICE (TL)

QUANTITY

 TOTAL (TL)

Brand, Product, Color, Size   

____ TL

_

___ TL

Used Gift Voucher / Bonus / _______ total

___ TL

Order processing and Shipping-Shipping Charges

___ TL

ORDER PAYMENT TOTAL  (TAX included)

_____ TL

 

Payment (Collection) Information:

Payment Method-Tool:

Credit Card / Credit Card or Cash Collection at the Door

Card Type Visa:

Card number :

Payment Credit Card:

Installment to Credit Card / Single Payment

Total Amount:

 

 

 

Delivery Informations :

Name/Surname/Title :

 

 

Address :

 

 

Phone :

 

 

E-Mail :

 

 

Invoice Informations :

Name/Surname/Title :

 

 

Address :

 

 

Phone :

 

 

E-Mail :

 

 

 

Article 3- ISSUES THAT THE BUYER WAS INFORMED BEFORE

BUYER, in the following matters, before the establishment of this Agreement by the BUYER's acceptance on the INTERNET SITE and before the order and the payment obligation , He/she confirms that he/she has been informed by seeing and examining all general-specific explanations on the relevant pages-sections of the WEBSITE.

- Title and contact information of the SELLER and current introductory information,

- Appropriate tools-methods regarding the stages of the sales process and the correction of incorrectly entered information during the purchase of the product(s) from the WEBSITE,

- Electronic contact information of ITO (ITO - ISTANBUL TICARET ODASI) which the SELLER is a member of the Chamber of Commerce that the knowledge of the rules of conduct stipulated by the profession can be obtained.(Phone : 4440486 , www.ito.org.tr)

- Confidentiality applicable to BUYER information implemented by the SELLER, data usage-processing and electronic communication rules to the BUYER and the permissions given by the BUYER to the SELLER in these matters, the legal rights of the BUYER, the rights of the SELLER and the procedures for using the rights of the parties,

- Shipping restrictions stipulated by the SELLER for the products ,

- The payment method-tools accepted by the SELLER for the product(s) subject to the contract, the basic features-qualities of the Products, the total price including taxes (total price to be paid by the BUYER to the SELLER, including the related expenses) ,

- Information about the methods of delivery and the shipping-delivery-cargo costs to the BUYER,

- Other payment/collection and delivery information regarding the products and information regarding the performance of the Contract, the commitments and responsibilities of the parties in these matters.

- Products and other goods and services that the BUYER does not have the right of withdrawal

- In cases where the BUYER has the right of withdrawal, the terms, duration and procedure of using this right, and if the right is not used within the period, the BUYER will lose its right of withdrawal,

- In the Products with the right of withdrawal, if the Product is broken or changed due to not being used in accordance with the instructions for use, normal functioning or technical specifications during the withdrawal period, the BUYER's request for withdrawal may not be accepted and  will be liable to the SELLER in any case.. In cases where the SELLER accepts, it may collect an amount that it deems appropriate according to the aforementioned defect or change by deduction from the refund it will make to the BUYER.

- In cases where there is a right of withdrawal, how to return the Products to the SELLER and all related financial issues (including the ways of return, the cost and the return of the Product price and the discounts and deductions that can be made for the reward points earned/used by the BUYER during the return)

- If the BUYER is a legal person, he cannot use "consumer rights", especially the right of withdrawal, for the Products purchased for commercial or professional purposes (for example, bulk purchases are deemed to be of such nature),

- According to its nature, all other sales conditions included in this Agreement and this Agreement can be stored and accessed for the period requested by the BUYER, since it is sent to the BUYER by e-mail after the BUYER has approved and established it on the WEBSITE, and the SELLER has a three year period that can keep it .In case of dispute, the BUYER can submit his/her complaints to the SELLER with the contact information and legal applications to the District/Provincial Arbitration Committees and Consumer Courts in accordance with the relevant provisions of the Law No. 6502.

                         Article 4- RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from this Agreement within fourteen (14) days from the date of receipt of the Product, without giving any reason and without paying any penalty. However, there is no right of withdrawal in the contracts regarding the following goods/services, even if they have not been used :

  1. Goods prepared in line with the special requests of the BUYER or his personal needs (including those that are customized to the person / personal needs by making changes or additions, and special products imported / supplied from the country or abroad based on the BUYER's order)
  2. Cosmetics etc. with chocolate etc. perishable or expired goods, such as foodstuffs.
  3. Again cosmetics, swimwear, underwear products, etc. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return in terms of health-hygiene
  4. Goods that are mixed with other products after delivery and cannot be decomposed due to their natüre
  5. Packaging, tape, seal, package, such as opened books, CDs, DVDs, audio and video recordings, software, etc. all kinds of digital products and computer consumables; vi) all services performed instantly in electronic environment and all kinds of intangible goods delivered instantly to the consumer.
  6. Goods or services whose price changes depending on the fluctuations in the financial markets and which are not under the control of the seller/provider.
  7. Periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
  8. Service of accommodation, transportation of goods, car rental, food and beverage supply and leisure time for entertainment or rest, which must be done on a certain date or period.
  9. The services that are started to be performed within the period of the right of withdrawal with the approval of the BUYER, and other goods and services that are generally considered outside the scope of distance sales pursuant to the relevant legislation, and the cases where the BUYER purchases for commercial/professional purposes. In cases where it is possible to use the right of withdrawal, the BUYER is liable by law for the changes and deteriorations that occur if the BUYER does not use the goods in accordance with its treatment, technical specifications and usage instructions within the withdrawal period. Accordingly, if there is any change or deterioration due to the fact that the Product is not used in accordance with the instructions for use, technical specifications and treatment until the withdrawal date, the BUYER may lose its right of withdrawal ; In cases where it is accepted by the SELLER, a discount is made from the price of the product to be returned, up to the change / deterioration. In cases where there is a right of withdrawal, it is sufficient for the BUYER to have sent a clear notification to the SELLER (verbally/written to the above-mentioned contact addresses) within the legal 14-day period, indicating that the BUYER has exercised its right of withdrawal. In case the said right is exercised within the time limit, it is obligatory to send the Product to the above address of the SELLER within a maximum of ten (10) days, at the BUYER's expense. If a contracted courier company is specified for product returns on the INTERNET SITE, the BUYER can send the Product from a branch within or outside the District where it is located, in this case, no cost will be charged to the BUYER. In this return process, the product must be delivered complete and undamaged with its box, packaging and standard accessories, if any. In addition to the cases where a Return Invoice must be issued by the BUYER as per the tax legislation, the following section regarding the return will be filled in and signed on the invoice to be returned with the Product. Order returns whose invoices are issued on behalf of institutions (legal entities) will not be accepted unless a Return Invoice is issued). "The address to which the product will be returned, the SELLER's address / the address of the courier company delivered for return." Provided that the above-mentioned requirements are fulfilled by the BUYER, the Product price and, if any, the delivery costs of the Product are returned to the BUYER in accordance with the payment instrument used when purchasing the Product, within 14 days from the date of receipt of the withdrawal notice to the SELLER. The BUYER's legal rights and obligations after the withdrawal period regarding the Products, and the SELLER's contractual and legal rights and obligations from the BUYER, including the award points, are also available and valid. In accordance with the general communiqué of the tax procedure law no. 395, before sending the product you want to return, you must log in to https://shop.puntogroup.com and select the "My Orders" tab from the "My Account" section and click the "Details" button on the relevant order line. You need to submit your return request by clicking the FAULT/RETURN REQUEST FORM button in the pop-up window opened by clicking on it. Notifications made through methods such as telephone, fax and e-mail which are not valid and whose proof causes controversy are deemed not made.

4.1 Products without invoice and box cannot be returned.

4.2. Returns of products whose original packaging is damaged, which have lost their resale ability and cannot be purchased by another customer are not accepted. All labels of the product to be returned must be on the product and must not be modified.

4.3. Along with the product you want to return, you must send all your copies and the original invoice.

4.4. The shipping fee for the products you want to return is covered by our company. In order to benefit from free shipping, you must deliver your package to the above-mentioned address of the Seller with the courier company we have contracted with. For returns sent with other shipping companies, the shipping fee belongs to the buyer.

4.5. The incoming product is first examined by the product return authorities of https://shop.puntogroup.com and the SELLER. If the above conditions are met, the return process is initiated and the product fee is returned to your credit card within 10 days, which is the legal period.

4.6. If the product range is suitable, the buyer can request an exchange via the https://shop.puntogroup.com site.

 

4.7. Will i be charged for customs and taxes?

The prices displayed on our site are tax-free in USD and EURO, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

 

ARTICLE 5 - SPECIAL CONDITIONS TO BE APPLIED WHEN THE BUYER EARNS PRIZE POINTS AND/OR PAYS THE SELLER USING REWARD POINTS WHEN PURCHASING THE CONTRACTUAL PRODUCT

5.1. Between an establishment that earns award points, etc., and the BUYER and SELLER, discounts, etc. In the presence of a current agreement-contract, which allows the BUYER to provide such an award point due to the said agreement of the SELLER and the exchange of the subject of this Agreement as a requirement of the SELLER's contract with the aforementioned esrablishment, the BUYER can withdraw from this Agreement and terminate it by other means. In cases where a refund is made to the BUYER with the cancellation of the order, the amount (monetary value) of the reward points, gifts and similar earned by the BUYER with the purchase subject to this Agreement is taken back from the BUYER. As follows; this repurchase process, unless a different method is stipulated in the SELLER's agreement with the relevant institution, at the BUYER's aforementioned institution-system (except for the reward points earned by the shopping subject to this Agreement). If there are enough-other award points, it is made by deducting (deducting) in cash from the award points, if not, from the price that the SELLER will return to the BUYER.

5.2. Payment to the SELLER by the BUYER in the purchase of the Product subject to this Agreement is partially / completely reward points, etc. if the product purchased in this way is to be returned to the BUYER in accordance with the relevant provisions of this Agreement, the reward point used by the BUYER in the SELLER when purchasing the Product on the WEBSITE, and similar items can be returned to the BUYER (again as points), unless the SELLER has a different agreement with the relevant institution.

5.3. In cases where unfair reward points are gained or used by the BUYER in any way, as a general rule, the monetary value-amount of the said award points may be collected from the BUYER (by credit card, cash and other legal methods) by the SELLER. This provision is also valid for the price of the goods given as a gift to the BUYER by the SELLER as a result of the application of such a system.

5.4. Other matters related to the acquisition and use of award points and similar items are subject to the provisions of the agreements-contracts between the said establishment and the BUYER and the SELLER, and where relevant, the SELLER may use all certain rights-authorities before the BUYER and the establishment, both here and in the aforementioned contract-agreements, It may also perform related transactions on behalf and/or account of the specified establishment and/or other workplaces in the same system.

5.5. Reward points, gift certificates, etc. earned from the SELLER or used by the SELLER. Cash money requests in return are not accepted under any circumstances.

5.6. The SELLER accepts no liability for the disputes between the BUYER and the above-mentioned establishments and any material, legal, financial and non-financial consequences thereof; The above provisions are valid and reserved.

5.7. The above provisions, if any, are applied by analogy in the acquisition and use of reward points obtained by the Consumer directly from the SELLER. All consumers who earn reward points from the WEBSITE/SELLER or use reward points etc. in their payments to the SELLER, thus, the BUYER accepts the above special conditions (also).

 

ARTICLE 6 - RULES ON SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND COPYRIGHT-PROPERTY RIGHTS

Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use of information, communications and other issues on the WEBSITE.

6.1. The necessary measures for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken in the system infrastructure of the SELLER, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.

6.2. The information obtained during the BUYER's membership in the WEBSITE and purchases is made by the SELLER, GROUP-PO DERİ PAZARLAMA VE DIŞ TİCARET A.Ş., (Punto, Punto Uomo, Punto Atelier, Punto Club), PUNTO DERİ SANAYİ. VE TRADE INC. For electronic and other commercial-social communications to be made with the Company for all kinds of information, advertisement-promotion, promotion, sales, marketing, store card, credit card and membership applications, it can be recorded indefinitely or for a period to be determined by the specified ones and their successors, printed/magnetic It can be stored in archives, updated when deemed necessary, shared, transferred, transferred, used and processed in other ways. These data can also be forwarded to the relevant authorities and courts when required by law. The BUYER consents and gives permission for the use, sharing, processing of existing and new information, personal and non-personal, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic communications and other communications, whether commercial or non-commercial.

6.3. The BUYER can always stop the data usage-processing and/or communications by reaching the SELLER through the specified communication channels. According to the clear notification of the BUYER on this matter, personal data transactions and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, except those that are legally required and/or possible, are deleted from the data recording system or anonymized in an anonymous way. If the BUYER wishes, he/she may object to the emergence of a result against him/her by means of transactions related to the processing of his/her personal data, the persons to whom it is transferred, correction in case of incomplete or incorrect information, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automatic systems, You can always apply to the SELLER from the above communication channels and get information on issues such as the elimination of damage in case of damage due to processing. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party.

6.4. Regarding all kinds of information and content of the WEBSITE and their arrangement, revision and partial/complete use; Except for those belonging to other third parties according to the SELLER's agreement; All Copyrights and Property rights  belong to the SELLER.

6.5. The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the WEBSITE or by other appropriate methods.

6.6. On other sites accessed from the INTERNET SITE, their own privacy-security policies and terms of use are valid, the SELLER is not responsible for any conflicts that may arise and their negative consequences.

 

Article 7- GENERAL PROVISIONS

7.1. The product subject to the contract is delivered to the BUYER or to the third person/establishment at the address indicated on the WEBSITE, provided that the legal 30-day period is not exceeded, on the principles specified below. The SELLER sends and delivers the Products via the contracted cargo company. In the event that this cargo company does not have a branch in the location of the BUYER, the BUYER must receive the Product from another nearby branch of the cargo company notified by the SELLER. Products in stock are delivered to cargo within three (3) working days at the latest from the date of order. However, if there are products with a campaign in the same order, the campaign is expected to end, and then, within 3 (three) working days at the latest, all the Products subject to the order are delivered to the cargo company to be delivered to the person and address specified by the CONSUMER during the order. Cargo Companies deliver the shipments they receive from the SELLER to the BUYERS within an average of 3 (three) working days under normal conditions, depending on their distance.

7.2 In general and unless expressly stated otherwise, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the campaigns it carries out at the time of sale and announced the terms on the WEBSITE.

7.3. In the event that the BUYER is not present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard.

In the event that there is no one to take delivery at the address, it is the BUYER's responsibility to follow up the shipment of the products by contacting the cargo company.

If the product is to be delivered to a person/establishment other than the BUYER, the SELLER cannot be held responsible if the person/establishment to be delivered is not present at the address or does not accept the delivery. In these cases, any damages arising from the late delivery of the Product by the BUYER and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to the SELLER shall also belong to the BUYER.

7.4. The BUYER is responsible for checking the Product as soon as it is received and when he sees a problem in the Product caused by the cargo, not accepting the Product and keeping a report to the Cargo company official. Otherwise, the SELLER will not accept responsibility.

7.5. Unless otherwise stipulated in writing by the SELLER, the BUYER must have paid the price in full before receiving the Product. If the price of the Product is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the Product. If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER or demands a refund of the price paid, the Product shall be returned to the SELLER by the BUYER within 3 days at the latest. If the non-payment of the product price is caused by the BUYER's fault or negligence, the shipping costs will be covered by the BUYER. All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case. In order to avoid any hesitation; The BUYER's sales price is paid by the credit card, installment card etc. owned by banks (including financial institutions). In cases where the card is paid with, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; Product sales realized within this framework and for which the SELLER collects the price all at once or step by step, are not sales on credit or installments for the parties of this Agreement, they are cash sales.

The legal rights of the SELLER in cases deemed to be sales by installments (including the right to terminate the contract in case of non-payment of installments and/or to demand the payment of the remaining debt together with the default interest) are available and reserved within the framework of the relevant legislation. In case of default of the BUYER, monthly default interest is applied as stipulated by the applicable laws.

7.6. If the product cannot be delivered within the legal maximum 30-day period due to extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire, epidemic) other than normal sales/delivery conditions, the SELLER informes the BUYER regarding the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary situation.

7.7. If it is understood that the SELLER cannot supply the Product subject to the Contract, within three (3) days from the date of learning about this situation, on the condition of informing the BUYER in accordance with the law and obtaining his verbal / written approval, another good / service with equal quality-price is procured. It shall be deemed to have fulfilled its contractual commitment in this way. The BUYER is free in all respects whether to give the said consent and in cases where she does not give consent, the contractual-legal provisions regarding the cancellation of the order (Contract termination).

7.8. In order cancellations including legal cancellations and contract terminations, if the product price is collected, it is returned to the BUYER within a maximum of 14 days. The requirements of the following rule are reserved. The refund is made in accordance with the payment method used by the BUYER to pay the Product price to the SELLER. For example, in credit card payments, the refund is made by way of a refund to the BUYER's credit card, and the product amount is returned to the relevant bank within the same period after the order is canceled by the BUYER; Since the reflection of this amount on the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays (banks usually take three weeks to reflect the refund to the BUYER account. ). The SELLER has and reserves the right to discount and deduction arising from this Agreement and the law for the price to be refunded. The BUYER's legal rights regarding the cases where the Contract is terminated by the BUYER due to the SELLER's non-performance are also reserved and available.

7.9. The BUYER may notify the SELLER verbally or in writing about his requests and complaints regarding the Product and sale, through the SELLER communication channels in the preamble of the Contract.

7.10. Some of the matters written in article 3 above may not be included in this Agreement due to their nature; however, they are included in the Preliminary Information seen/approved by the BUYER on the WEBSITE and  in the -sale stages or general-- information pages/sections of the WEBSITE.

7.11. The BUYER can always access and review the aforementioned Information and this Agreement sent to the e-mail address it has declared after acceptance, by saving and storing the received e-mail on its device. On the other hand, it is kept for three years in the systems owned by the SELLER.

7.12. SELLER records (including records in magnetic media such as computer-sound recordings) constitute evidence in the resolution of any disputes that may arise from this Agreement and/or its implementation; The rights of the parties arising from the relevant mandatory legal regulations are valid and reserved.

 

Warning!!! : Free Shipping campaign does not cover customs taxes and other charges. If you do not receive your product from customs due to taxes, etc. or if you initiate a return procedure, a refund will be provided by deducting the shipping fee and other costs, taxes and duties from the price you paid. If you do not find these conditions appropriate, do not use our site and do not make any purchases.

 

Article 8- LEGAL RECOURSE RIGHTS OF THE BUYER - AUTHORIZED JURISDICTIONS

In disputes that may arise from this Agreement, Provincial and District Consumer Arbitration Committees are authorized within the financial limits determined-announced every year by the Ministry of Customs and Trade, and Consumer Courts in cases exceeding these limits. In this context, the BUYER may apply to the Arbitration Committees and Consumer Courts at the place of residence of the BUYER or, if  he/she wishes, the SELLER. The BUYER has read all the conditions and explanations written in this Agreement and in the order-contract pre-information (on the WEBSITE), which forms its integral part, the basic features-qualities of the Product/Products subject to sale, the sales price, payment method, delivery conditions, and all other preliminary information about the Product subject to sale, including the right of withdrawal, personal information, electronic communication and award points, have prior knowledge of all matters written in Article 3 of this Agreement, that they have seen all of them electronically on the WEBSITE, and again, by giving confirmation-approval-acceptance-permission to all these in electronic environment, he accepts and declares that he/she accepts the provisions of this Agreement by ordering the Product. Both the aforementioned preliminary notifications and this Agreement are also sent to the above

e-mail address notified by the BUYER to the SELLER, and the confirmation of receipt of the order is also included in this e-mail along with the order summary.  Applications for complaints and objections  , within the financial limits determined by the Ministry of Science, Industry and Technology in December every year, in the place where the consumer/Buyer purchased the goods or where the residence is located , can be made to the arbitral tribunal or the consumer court. The information given in this contract is given for commercial purposes in accordance with the distance communication tools used and within the framework of the principles of goodwill, in a way to protect the minors and the adults who lack the power of discrimination or who are limited.

 

Article 9- DECLARATION OF THE BUYER

The BUYER declares that he has read and is informed of this Agreement, including the basic characteristics of the product subject to the contract, sales price and payment method and all information regarding delivery, and gives the necessary confirmation in electronic environment.

 

Article 10- AUTHORIZATION REQUIREMENT - ORDER FULFILLMENT TIME

The order subject to this contract will be fulfilled within 5 working days from the moment it reaches the seller. Fulfilling the order; It is defined as the preparation and delivery of the ordered product to the cargo (For special orders or product customizations made later, the time starts with the final written approval of the BUYER.

 

In extraordinary situations such as strikes, lockouts, natural disasters, uprisings, public movements, nuclear risk and danger, war, invasion, revolution, civil war, sabotage and fire situations, during discount periods and due to the BUYER (not being at the address, lack of an authority to take delivery, where the buyer has moved from the address, etc.). In such cases delivery time and conditions may vary and  the SELLER cannot be held responsible.

 

Article 11. PLACE AND DATE OF SIGNATURE

https://shop.puntogroup.com WEBSITE web ordering system has been arranged in a way to prevent the completion of shopping without contract approval. This Distance Sales Contract (.....) has been concluded electronically on the date and time, and a copy of it has been sent to the e-mail address of the BUYER specified in Article 1 of this contract in electronic format.

 

PUNTO LEATHER FUR ONLINE STORE


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